It all starts with a desire to improve, an attitude to progress and overcome the challenges we face. A good example could be the situation of a student who wants to pass an exam to achieve certification in a specialty or academic degree. We can imagine the nerves, fatigue and other possible emotions that the student may experience before the exam, in addition to his thoughts that may generate uncertainty or expectations, not to mention his comments and his classmates, “How did you solve this exercise? The student may invest a lot of effort, work and discipline prior to the exam and yet, very often, after the delivery of the results it can be noted that a large number of errors are due to the fact that:
The student did not properly understand the question or problem posed.
It is a pity that after so many hours of study, mistakes are made not because of a lack of knowledge but because of a misunderstanding of the question or problem posed. The risk is even greater when the situation is transferred to the business environment:
A large investment can be lost due to a misunderstanding of the situation, problem or challenge that the company faces.
How do we do it?
So the “Analysis of the Current Situation” stage is extremely important and at Linnet, in addition to relying on the philosophy of “Design Thinking” we rely on our extensive experience developing software and our specialization in designing interactive collaborative learning games. In the analysis of the situation, our methodology:
Fosters a collaborative environment.
Considers the empathy framework of “Design Thinking”.
At Linnet, the situation of a problem is not described by a single sentence as many methodologies do (to name a few, “fish analysis” or “Ishikawa”), but by all the symptomatology that is expressed collaboratively during our consulting.